Your voicemail greeting is often the first impression a missed caller gets — here's how to set it and keep it current.

## Recording a greeting

From your own extension:

- **`*301`** — record a new greeting
- **`*303`** — modify your existing greeting
- **`*304`** — overwrite the existing greeting with a fresh recording

Follow the voice prompts, speak clearly, and press **#** when you're done. You'll usually get the chance to review and re-record before saving.

## A greeting worth leaving

A good business greeting: your name and business, that you've missed the call, when you'll get back to them, and an alternative for anything urgent. For example:

> "You've reached Jane at Jabblefish. I'm sorry I've missed your call — please leave your name, number and a short message and I'll call you back today. For anything urgent, call our team on 1300 522 253."

## Checking your messages

- **`*123`** — access your own voicemail
- **`*124`** — access any mailbox (enter the extension number, then its PIN) — handy when covering a colleague

You can also listen to, and manage, voicemail from the **Self Care Portal** and the **Communicator** apps.

## Away for a while?

Consider a temporary greeting for holidays or leave, and switch on **Do Not Disturb** (`*78`) so calls go straight to voicemail. Turn it back off with `*79` when you're back.

Want voicemail-to-email set up, so messages land in your inbox as audio files? [Raise a ticket](https://jabblefish.ai/ticket/) and we'll enable it.