How can we
help?
Search our guides, chat with us or raise a ticket. Our Australian-based team will get you sorted.
Raise a ticket on WhatsApp
You can now log a support ticket by sending us a WhatsApp message. It lands straight in our helpdesk, gets logged, and the team replies in the same chat. No forms, no waiting on hold.
- Message us on 07 3521 6737Tap the button below or save the number to your contacts.
- Tell us what's going onYour name, business and the problem. A photo or screenshot helps a lot.
- We log it and get back to youThe Helpdesk team picks it up and replies right there in WhatsApp.
WhatsApp is answered Monday to Friday, 8am to 5pm Queensland time. If your phones or internet are down, call 1300 522 253. Please never send passwords over WhatsApp.
Popular help topics
Short guides to the questions we hear most.
Forms, guides and downloads
Download, print or fill in on screen. Send completed forms to helpdesk@jabblefish.com.
Moving your phone numbers or internet to Jabblefish. Type into it on screen or print it, sign it, and email it back with a recent bill.
The star codes for voicemail, caller ID, transfers and more. One page to print and keep by the phone.
Your office phone on your computer. From download to your first call in about ten minutes.
Communicator and the other apps for your Jabblefish services, for desktop and mobile, all in one place.