Ava is Jabblefish's AI receptionist: a natural Australian voice that answers your business calls 24 hours a day, 7 days a week — including weekends and public holidays. No menus, no "press 1", just real conversation.
What Ava can do
- Answer every call — no more missed calls going to voicemail (and then to your competitor)
- Answer questions about your business, services, hours and location
- Take bookings directly into your calendar
- Capture caller details and pass them to your team
- Process payments over the phone
- Make outbound calls — appointment confirmations, reminders, follow-ups
Common questions
Does Ava sound like a robot? No — Ava uses a natural Australian voice and holds a genuine conversation. Most callers don't pick it. You can customise the voice and how she introduces your business.
What happens when Ava can't help? Ava hands over gracefully — taking a message with full details, or transferring the call to your team, depending on how you've set things up.
Can Ava integrate with my systems? Yes. Ava connects with your calendar, booking system, customer data, phone system and IT — that integration is the whole point. One system, not another silo.
How do I change what Ava says or does? Contact us via live chat or raise a ticket and we'll adjust her setup. Common changes: business hours, services, booking rules, greeting, escalation contacts.
How do I get Ava? Talk to us — the chat bubble on this page works, or call 1300 522 253. We'll walk through what calls you're missing today and set Ava up to catch them.